General terms
and conditions
Article 1 — Scope
These T&Cs apply between:
- The Service Provider: Claude-Philippe CAZEMAJOUR, entrepreneur individuel, enseigne CHOCOLAT BLANC (marque de CHOCOLAT NOIR), domicilié au 11 Robine Est – 33710 MOMBRIER, SIRET 450 998 836
- The Client: any natural or legal person placing an order via the chocolat-blanc.fr website
CHOCOLAT BLANC offers website creation, logos, graphic identities, print materials and social media services at fixed prices.
Article 2 — Commande & acceptation
Any order placed via the site implies unreserved acceptance of these T&Cs. The order is validated after full payment via our secure provider Stancer.
A confirmation email is sent within 2 hours of payment. The Service Provider reserves the right to refuse any order in the event of a prior dispute.
Article 3 — Prices
3.1 General
All prices are expressed in euros VAT included, displayed on the site at the time of ordering. Prices are firm and final.
3.2 Payment
Payment is full and immediate upon ordering, via the secure Stancer platform. Accepted payment methods: bank card (CB, Visa, Mastercard).
Without payment, no service will be initiated. En cas de retard de paiement sur facture complémentaire éventuelle, des pénalités égales au taux BCE majoré de 10 points seront applicables, ainsi qu'une indemnité forfaitaire de 40 € pour frais de recouvrement.
Article 4 — Delivery times
- Express Logo: 72 working hours
- Complete Identity Pack: 5 working days
- Professional showcase website: 5 to 10 working days
- E-commerce store: 10 to 15 working days
- A5 Flyer / Print: 3 working days
- Commercial brochure: 5 working days
- Social Media Pack: 4 working days
- SME Launch Pack: 10 to 15 working days
These deadlines run from receipt of the complete brief by the Service Provider. In case of impossibility, the Client is fully refunded.
Article 5 — Exécution & modifications
Each offer includes one round of revisions on the initial delivery. Any additional revision will be subject to a separate quote.
The start of the service is conditional on receipt of the complete brief from the Client (information, texts, visual elements requested).
Article 6 — No guarantee of results
The Service Provider is subject to a best efforts obligation and not an obligation of result. CHOCOLAT BLANC does not guarantee the achievement of specific commercial objectives (turnover, traffic, SEO ranking) resulting from the services provided.
Article 7 — Intellectual property
From full payment, the Client acquires the rights to use the delivered creations for their professional activity. Source files remain the property of the Service Provider unless otherwise stated in the offer.
CHOCOLAT BLANC reserves the right to present creations in its portfolio, unless the Client objects in writing.
Article 8 — Data protection
Personal data collected during the order is used exclusively for processing and tracking it. See our for more details.
Article 9 — Loi applicable & juridiction
These T&Cs are governed by French law. Any dispute shall fall under the exclusive jurisdiction of the Commercial Court of Bordeaux.